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Tag: CAHPS: How well doctors communicate

Watch Your Mouth! 5 Tips for Better Patient Engagement

Posted on January 29, 2019 Deborah Johnson, MBA MPH PMPPosted in Strategy

Watch Your Mouth! 5 Tips for Better Patient Engagement “Watch Your Mouth!” Perhaps you’ve been on the receiving end of this statement in your teen years; or you yourself have said this to your own children.  Truth of the matter is – words can help or harm.  Biblically stated, “Both life and death are in […]

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From the blog

  • 3 Ways to Nail the Patient Experience during the COVID-19 Pandemic October 15, 2020
  • Best Patient Experience Consulting wins 1st Runner-Up September 23, 2019
  • Watch Your Mouth! 5 Tips for Better Patient Engagement January 29, 2019
  • Are Patients Customers? October 5, 2018

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